Politique d’expédition

Shipping Policy

Order Processing
All orders are processed within 1–3 business days after the order has been placed. Orders placed on weekends or public holidays will be processed on the next business day.

Estimated Delivery Time
After your order has been processed, the average estimated delivery time is 8–15 business days.

Please note that delivery times are estimates and may occasionally be affected by circumstances outside our control, including carrier delays, customs processing, or local delivery issues.

Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully check your shipping information before completing your order.

If a parcel cannot be delivered because the address provided at checkout is incorrect, incomplete, or inaccessible, please contact us so we can help determine the appropriate next steps.

Tracking
Once your order has been shipped, tracking information will be provided where available. Tracking updates may take some time to appear after dispatch.

Failed Delivery
If a delivery attempt is unsuccessful, the parcel may be held by the local carrier, sent to a collection point, or returned to the sender. Customers should follow the carrier's tracking information and delivery instructions.

Questions About Your Delivery
If you experience any problems with your delivery, please contact us and we will be happy to assist you.